Service Coordinator – Permanent Role

• Join a health sector organisation who provide a range of support services across the community New Zealand wide.
• Mix of frontline customer service and administrative support tasks.
• Eastern Suburbs location.
• Salary $68K to $70K depending on experience.

This is a unique opportunity to join a team of healthcare professionals who provide a range of support services.  As Service Coordinator, your role is an integral part of the day to day running of the branch providing a high-quality customer experience.  This role is a mix of frontline customer service, administration and coordination tasks.  You will be kept busy with a variety of responsibilities and have the opportunity to add value.

What’s in it for you?

• Join an organisation who provides a unique service to their patients across New Zealand.
• Competitive salary plus 4% employer Kiwisaver contribution, subsidised health insurance and professional development opportunities.
• Opportunity to work as part of a supportive team who add value every day.
• Convenient location if you are based in Wellington CBD or Eastern Suburbs. Car parking available.

Key responsibilities:

• Provide efficient, friendly and empathetic customer service both face to face, via phone and email.
• Booking appointments, updating database information and preparing reports
• Ordering of supplies and ensuring the operational running of the office.
• Coordinate and book travel.
• Assist with financial administration support, coding invoices, petty cash reconciliation and banking.
• Help with health and safety compliance.

What you need to demonstrate to be successful in this role:

• Proven experience in a frontline customer service/administration role.  If you have worked in a medical receptionist role, this could be an advantage but not essential.
• Excellent communication skills both verbally and written.
• Can work with a wide range of people from all walks of life and build effective working relationships.
• Ability to problem solve and think on your feet.
• Strong knowledge of MS Office suite – you will be required to complete computer skills testing.
• A positive ‘can do” attitude, proactive approach, empathetic with excellent attention to detail.

This role is a great opportunity to utilise your customer service and administration/coordination  skills and knowledge.  You must be able to work hours from 7.30/8.00 am to 4.00/4.30 pm, Monday to Friday.  This role is 100% office based – there is no work from home flexibility due to the nature of the role.  If you are confident you are the next Service Coordinator for this team, submit your application now quoting reference 130479 or email sharlene.yule@beyond.co.nz