Technology, Transformation & Digital

Service Desk Team Leader

Job Title: Service Desk Team Leader
Contract Type: Permanent Recruitment
Contact Email:
Job Published: 4 months ago
  • Service Desk Team Leader
  • Bay of Plenty - Tauranga
  • Permanent opportunity

We are looking for experienced People Leader who will care and nurture the existing team, a leader who will actively seek opportunities to improve what is being delivered by the team, someone who is passionate about service and technology.

To be considered you must have:

  • A skilled, natural leader who believes in the power of and delivers an engaged and energised team and consistently delivers this.
  • A natural in building effective relationships and comfortable dealing with ambiguity.
  • Understanding of the Service Desk environment and tool sets.
  • A person who challenges the status quo and looks for opportunities to make improvements.
  • Ideally, an acknowledged expert of IT Service Management concepts such as ITIL, Agile, DevOps.
  • You are technically proficient with a highly developed understanding of IT methods and processes.
  • Proven ability to motivate operational teams to achieve outcomes using data and insights.

Please Note:   To be considered for this role you need to be in New Zealand and have the legal right to work.

We'd love to hear from you! Follow the prompts to APPLY now or contact Ransi Ekanayake via email for more information.

Ref: 114592

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