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Customer Experience, Sales, Marketing & Communications

UX Lead

Job Title: UX Lead
Contract Type: Permanent Recruitment
Specialisation:
REF: 124388
Contact Details: Verity Bliss
Contact Email: verity.bliss@beyond.co.nz
Job Published: 10 months ago
User Experience Designer
Auckland CBD
Permanent Role $90-105k

About the Role:
Fabulous UX role within creative, dynamic organisation specialising in building & design.  Your goal is to create a superb User Experience for all customers and clients both internal and external.   
You will be sitting within a cross - functional team and reporting to the Head of Product, you will work closely with the Product, Design and Engineering departments to deliver well thought out product experiences that add value to those uses on their platform. Your role will largely focus on collecting user insight, solution design, conducting tests on new product initiatives, reviewing existing product feedback, and finding pain points that can be solved with a more considered UX.
Responsibilities:
  • Work with the Product team to clearly identify the needs of both B2B and B2C user types when designing product solutions.
  • Research user behaviour from various data sources, combining findings, conducting tests and recommending changes based on user insight.
  • Through regular user interviews, develop a deep understanding of the needs of our users, their challenges, and how our product can deliver value and delight to solve these challenges.
  • A belief that the best solutions start with identifying the core problem/s of the user, working with the wider product team to validate assumptions and pinpoint the area of product focus.
  • Take broad, conceptual ideas and turn them into something useful and valuable for users.
  • Design easy-to-understand end-to-end flows, and use the appropriate prototyping tools to demonstrate how a particular flow or interaction will work.
  • Contribute to strategic decisions around the future direction of products.
  • Give and solicit feedback from other designers in order to continually raise our bar for quality.
  • Work with existing systems and establish new ones to collect, collate and communicate customer feedback that helps to identify areas of product opportunity, working in with Product to enhance the platform's features and add value to the user experience.
About You:

To hit the ground running in this role we expect you to bring the following:
  • 3+ years experience building and shipping applications or software that encompass an end-to-end experience across a variety of platforms.
  • Competent user journey mapping, usability testing, wireframing and user analysis research skills.
  • Visual design typography, desktop/mobile UI, colour, layout, iconography and aesthetic when considering UX design and how these elements impact product function.
  • A Figma / Figjam power user - this is the core tool we use for designing solutions.
  • Excellent Figma prototyping skills for internal and external product testing.
  • Familiarity with Jira and Miro to project manage and plan initiatives.
  • An ability to align with the core product strategy, considering critical success factors and offering recommendations and insight where needed.
The successful candidate will be rewarded with great benefits including:
  • Opportunity to join our ESOP programme
  • Hybrid working
  • Beautifully designed new Head Office with barista coffee, fresh fruit and help yourself snacks
  • Long service leave
  • Team building functions and events
As this company continues to move from strength to strength, they are looking for passionate, like minded people to join them on their journey! 

Essential: Applicants need to have a right to work in New Zealand with a valid visa and be currently present in the Country.
Apply now or get in touch with:  Verity Bliss 021 196 4296 or email:  verity.bliss@beyond.co.nz
Ref: 124388
Beyond Recruitment CX, Sales, Marketing & Communications, connecting talent with opportunities. Visit www.beyond.co.nz for more roles and information.