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Technology, Transformation & Digital

Service Desk Analyst - North Shore

Job Title: Service Desk Analyst - North Shore
Contract Type: Contracting Solutions
Location: Auckland
Specialisation:
REF: BRLCGA113546
Contact Email: emma.wadsley@beyond.co.nz
Job Published: 22 days ago
  • Service Desk
  • Level 2 Support
  • WFH during lockdown, then Albany location
  • 3 months contracts

We are looking for experienced Service Desk Contractors for our well-known client.  You will need to have previous experience supporting end users on the phone and via email and be able to prioritise your tickets accordingly.   Providing level 2 support means that you will be able to resolve most of your tickets at the first call stage.

To be considered you must have:

  • Previous Service Desk experience
  • Excellent customer service skills
  • Professional communication skills
  • Ability to start immediately
  • Desktop support skills
  • ITIL knowledge
  • LAN and/or WAN networking knowledge
  • Ability to problem solve
  • Ability to priorise your workload

To be considered, please apply now with your CV and cover letter.

Please note that you must currently be in NZ, as these are immediate start contracts, and have the legal right to work in NZ.

Note: only shortlisted candidates will be contacted.

Emma Wadsley - Recruitment Specialist

REF: 113546

Beyond Recruitment Technology, Transformation & Digital, connecting IT talent with IT opportunities. Visit www.beyond.co.nz for more roles and information.