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Business Analyst

Job Title: Business Analyst
Contract Type: Contracting Solutions
Location: Other Locations
Specialisation:
REF: 118443
Contact Details: Amanda Dubier
Contact Email: amanda.dubier@beyond.co.nz
Job Published: 19 days ago

We are seeking a two Senior Business Analysts to help with strengthening processes and delivering two initiatives for a high profile programme.

You will be involved with the enhancement of new contact centre technology products, that will ensure a better client and customer engagement for the business. 

What you’ll need to succeed:

  • Be able to critically evaluate information, processes, and systems to continuously identify benefit opportunities through efficiencies in documentation and processes.
  • Successful experience of analysing complex issues and developing effective options for action.
  • Significant experience with creating business process documentation
  • Documenting current and future state processes
  • Supporting the general programme, testing processes, SMEs, and Business Leads.
  • Experience gathering requirements, design artefacts to support the development and configuration of new technology products
  • Experience within the contact centre environment will be an advantage

What's in it for you:

  • Contract until the end of October 2023.
  • Work from home flexibility.
  • Close support throughout the duration of the contract.
  • Free professional Indemnity Insurance.

If this sounds like you, APPLY now or send your CV (Word doc) to amanda.dubier@beyond.co.nz

If this isn’t the right role for you but you are looking for a change, please get in touch with us for a discussion on how we can help

Vacancy # 118443