Technology, Transformation & Digital

Service Desk Administrator - Temp Opportunity

Job Title: Service Desk Administrator - Temp Opportunity
Contract Type: Temporary Staffing Solutions
Location: Auckland
REF: 127707
Contact Details: Gabrielle Allsop
Contact Email:
Job Published: 5 days ago
  • Seeking a Level 1 / Level 2 experienced Systems Administrator to provide exceptional IT service to a fantastic organisation 
  • Takapuna based role looking after onsite and remote support for a small NZ team and assisting an Australian team 
  • Offer exceptional customer service across Microsoft Office 365, Crowdstrike, Microsoft Defender, networking and cloud infrastructure 

Our client is on the look-out for a switched on Level 1 / Level 2 Systems Administrator with a minimum of 3+ year's experience to join their friendly and positive organisation based in the Takapuna.

Our role will commence ASAP and run for approximately 8 weeks. You must be able to commit to the full length of the assignment. 

This role is office based, so you will need to work from the office 8.30am - 5.30pm, 5 days per week, sorry no WFH days  

If you have experience working in a Level 1 / Level 2 Service Desk Administrator roles in the past we might just have the role for you. 

If you are friendly, organised, with strong attention to detail, a good sense of humour and a "can do" attitude this opportunity is not to be missed!

Key Responsibilities include:
  • Resolving incoming IT queries
  • Serve as the first point of contact for internal customers seeking technical assistance over the phone or email 
  • Arranging laptops, onboarding and offboarding
  • Prioritise and resolve IT concerns. Facilitate issues. 
  • Offer user support and troubleshooting resolving IT incidents, including problem management and root cause analysis
  • Support team members with effective use of technology systems
  • Install and configure computer hardware, software, systems networks, printers, scanners. Perform hands on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing backups and configuring systems applications
  • Perform maintenance, including checking and cleaning of workstations and printers
  • Administration and reporting
  • Update an asset registry
  • Be approachable and has excellent communication skills
  • Be a team player who loves to help others, with a can do attitude. 
Qualifications and Skills:
  • 3-5+ years in a similar role
  • IT experience including Microsoft 365, Crowdstrike, Microsoft Defender 
  • Indepth knowledge of hardware and software
  • Have strong communication skills
  • Be able to work under pressure and deliver results 
  • Excellent communication and interpersonal skills
  • Passionate, presentable, personable with a positive attitude
  • Strong attention to detail with a top work ethic
  • Initiative and problem-solving skills 
  • Be proactive and enjoy satisfying customers 
  • Ability to work independently and as part of a team.

If you are an experienced IT Systems Administrator with a strong background in juggling tasks and enjoy delivering results for your customers we need to talk!

For more details, please APPLY NOW or contact Gabrielle Allsop, Senior Lead Consultant, Beyond Recruitment on 027 550 5515 for a confidential chat. 

To be considered for this role you need to reside in New Zealand - Only NZ Citizen's, Permanent Residents or current Work Visa holders will be contacted.  

An immediate start is available however we can wait for the someone who fits into this fun and passionate culture and enjoys making a difference!

REF# 127707