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Technology, Transformation & Digital

Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Contracting Solutions
Specialisation:
REF: BRLMMO109152_3
Contact Email: emma.wadsley@beyond.co.nz
Job Published: 7 days ago
  • 3 month + contracts
  • International brand
  • Level 1-2 Helpdesk
  • Start immediately
  • Auckland CBD

We are looking for an experienced Helpdesk or Service Desk professionals for multiple roles.  You will have previous experience in a similar role with proven customer service and professionalism.

You will work as part of a busy team supporting national internal and external clients, so you will be able to problem solve their technical issues and log information on Service Now.

To be considered you must have:

  • Proven customer service skills
  • Excellent communication skills - both written and verbal
  • ITIL knowledge
  • Active Directory experience
  • Service Now experience is a plus
  • Level 1 and 2 problem resolution experience

We have opportunities available for:

  • Business hours (day shifts)
  • Rostered 24 x 7 shifts in more of a senior level role (working 4 days on, 4 days off)

Please state in your cover letter which shifts you would be interested in doing.

If you are available immediately and keen to join this energetic and fun-loving team, then please Apply Now. It is essential that you are in New Zealand and have the legal right to work to be considered for this role.

Please apply below with your CV and cover letter or contact Emma Wadsley on 021 191 9343. Please note that due to the volume of responses, only shortlisted candidates will be contacted.

Ref: 109152

Beyond Recruitment Technology, Transformation & Digital, connecting IT talent with IT opportunities.  Visit www.beyond.co.nz for more roles and information.