- Technical Account Manager
- Permanent opportunity
- Auckland based – Hybrid working (4 days in the office)
Are you a technically skilled relationship manager who thrives at the intersection of delivery, operations, and customer success? We’re looking for a Technical Account Manager to lead the coordination, support, and continuous improvement of large-scale enterprise platforms and associated technologies for a major New Zealand organisation.
This is a key role that blends technical expertise with client engagement. You'll work across software, infrastructure, and vendor ecosystems to ensure smooth operations, deliver enhancements, and support long-term strategic goals.
What You’ll Be Doing
Project & Change Delivery
- Lead technical projects, managing scope, timelines, and budgets
- Translate client needs into clear technical requirements
- Coordinate offshore teams for timely software delivery
- Prepare estimates for new work and enhancements
- Provide feedback to global product teams
Vendor & Infrastructure Oversight
- Oversee service and hosting arrangements, including third-party vendors
- Ensure vendor support aligns with business needs
Client Engagement & Opportunity Development
- Build strong relationships with key stakeholders
- Be the main contact for technical support and escalations
- Identify and promote system improvements or new solutions
What You’ll Bring
- 5- 10 years’ experience in technical account management or system delivery
- Solid understanding of enterprise platforms and cloud technologies
- Strong stakeholder, vendor, and project coordination skills
- Excellent communication and problem-solving abilities
- Flexibility to support critical issues on a rotating basis
If you're ready to contribute to a platform used by millions and thrive in a high-performance environment, we’d love to hear from you. Please call Ransi Ekanayake on 027 553 4469 or email Ransirini.ekanayake@beyond.co.nz
Please note you must be eligible to work in New Zealand.
Ref : 130427
Beyond Recruitment Technology, Transformation & Digital, connecting IT talent with IT opportunities. Visit www.beyond.co.nz for more roles and information
