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Technology, Transformation & Digital

Technical Support Engineer

Job Title: Technical Support Engineer
Contract Type: Permanent Recruitment
Specialisation:
REF: 123665
Contact Details: Bronwyn Vrey
Contact Email: bronwyn.vrey@beyond.co.nz
Job Published: 11 months ago
  • Technical Support Engineer
  • Hamilton, Full time, Perm, On-Site
  • Accelerate your career.

The Company
If you are looking for an opportunity to learn and grow, this local Hamilton organisation needs a can-do self-starter, that loves tech and helping people to get stuck in and do the job.

About the Role:
  • Technical Support for Automation Customers (Primarily products they sell, networking support, mix of windows and in the future Linux.
  • Configuration/testing of customer equipment (eg deploying windows to computers, installing hardware, etc)
  • Back office BAU (sending quotes, making quotes, managing email inbox as needed, updating SAP)
  • Customer Service (answering automaton client inbound calls)
  • Tech support for internal as needed (I may need them to check a printer or do something onsite, etc)

About you
  • Enjoy interacting with people, empathy and willingness to support.
  • Self-starter with a strong work ethic
  • Great with people, excellent interpersonal skills
  • Problem solver. Enjoy understanding requirements and convert to a solution.
  • Strong command of English language.

Technical Qualifications
  • A+, N+ type foundation knowledge
  • Networking background/certification (CCNA type, FortiGate’s, Cambium wireless, moxa, etc)

If this sounds like you, email or call Bronwyn Vrey or Elliot Mitchell for a JD for a confidential discussion.

Bronwyn.vrey@beyond.co.nz or 027 582 1129
Elliot.mitchell@beyond.co.nz or 021 504 215